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Service Leadership and Innovation Master of Science

All businesses provide service and seek to promote innovation within their organization to drive growth and ensure market share. A degree in service leadership and innovation prepares you for leadership within your organization, building on your content knowledge to lead your organization and drive innovation.

Success in today’s global economy requires organizations to have visionary leadership, a 360-degree view of customers, and the ability to formulate and execute strategic initiatives. Service leadership and innovation is a one-of-a-kind graduate program that prepares professionals to transform their organizations, using innovation to drive measurable outcomes. Our graduates learn to anticipate the future and seek opportunities to position their organizations—and themselves—to reach new levels of success in a constantly changing world.

Personalized Degree Program

The service leadership and innovation degree program has five core courses, one required course and 2 courses related to graduation options. The degree requires completion of 33 semester credit hours to meet graduation requirements. (A limited number of credit hours (not counted toward another degree) may be considered for transfer credit from another college or university). The remaining courses for the degree are used as electives to allow you to personalize your degree program, Students select from a number of electives within the program which best meet your career ambitions.   

Upon acceptance into the program, you are assigned an academic advisor. Together, you and the advisor develop a plan of study to best meet your needs and ambitions. For specific questions about courses and a plan of study, contact our advisor or program chair.

Graduate Student Profile

Students entering our MS program represent all age groups with the majority young working professions of 23 -35 years of age. About 50% of our graduate students have work experience in their field of study. Often our students pursue an advanced degree after working for a period of time after receiving their Bachelor of Science degree. At any one time there are approximately 25-30 students in each of our academic programs with a slightly higher percentage female versus male.

Global Diversity

International Diversity & Support Services
Approximately 60% of the student population in graduate studies at the Rochester Institute of Technology is from a country other than America.  This diversity enables all students to gain a global perspective of topics and studies within our programs.

As an international student RIT provides extensive resources to help you during your studies. Outside the classroom there are over 200 student clubs to choose from to meet a wide variety of interests. Support and guidance for those joining our academic programs comes from the International Student Services and English Language Center.

In addition we have international campuses in Dubai and Croatia within which we offer our academic programs. Students from our international campuses often choose to take a course in our programs at another international location. This provides opportunities for diverse engagement and learning. 

Recognized among the nations very best business schools

Saunders College graduate programs are recognized by national and international rankings, including Eduniversal 2019 Best Masters Ranking recognized the MS in Service Leadership & Innovation program as #25 Best Masters in Leadership, worldwide.

Saunders students have a 95% Outcome Rate 6-months after graduation

MS of Service Leadership and Innovation