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Flexible Degree Options

Flexible schedules accommodate earning your degree at your pace.

Full-Time Graduate Students

Approximately 50% of our graduate students pursue their studies full time. This means students take at least 3, 3 credit courses to be considered full time. Our degree programs require 11, 3 credit courses and courses are offered three terms per year, fall, spring and summer.  Generally full time students start in the fall semester however the programs schedule can accommodate students starting in the spring semester as long as the students have flexibility to take an on-line class as part of their class load.

Degree Timeline

Depending on how quickly students wish to move through the academic program full time students could complete their degree in four terms or a year and four months. The variable is if students wish to take classes during the summer term or the more traditional fall and spring semester.

Typical course sequence:

Part-Time Graduate Students

50% of our graduate students pursue graduate studies part time usually taking 3-6 credits per term (6 credits are necessary for applying to receive financial aid).  Often students who take part time studies are working full time and the part time schedule accommodates a work life, family time and going to school. Part-time students can generally start their program in either fall or spring semester.

Degree Timeline

Part time students typically take 3 or 6 credits per term.  As the degree programs require 11, 3 credit classes’ part time students may take as long as four years to complete their studies.  For those who wish to go to school during the summer term and/ or to take 6 credits per term the time to degree is reduced to approximately 2 years.

Course Schedules

To access course schedule visit RIT SIS

To accommodate adult learners and allow for degree acceleration the department offers many courses using a variety of schedules adjusted to allow students to take classes at an accelerated pace. Typically college classes are offered over a 14 week fall or spring semester or 12 week summer term.  Accelerated classes are offered on-line, over seven weeks, with another seven week class offered mid-semester.  This schedule allows students to take two courses per term, one at a time.  Another option is classes, typically during the summer term, offered in a 40 hour classroom format, meeting on campus Monday through Friday, nine to five, allowing for the class to be completed in approximately one week full time study, beginning and ending on-line with reading assignments and project due dates.  These and other variations for course schedules will be explained to students when they enroll in the program.  Students may chose this option or take classes at a more traditional pace.

Service Systems Degree Outcomes

MS in Human Resource Development

Upon completion of the HRD program, students will achieve the following outcomes:

  1. Demonstrate knowledge of the theory and foundation principles which are the basis of Human Resource Development (HRD). Utilize this knowledge to develop strategies to promote outstanding performance, assess performance and develop training, and lead change initiatives to achieve organizational development of human capital and provide leadership with strong relational ties to the management of the organization.


Upon completion of the HRD program, students will be able to:

  • Demonstrate understanding of theoretical principles related to HRD.
    • Foundations Of HRD
  • Demonstrate knowledge of assessment strategies including data collection and analysis used in organizational development, training and global HRD.
    • Program Evaluation and Design
    • Research Methods/Data analysis
    • Information systems in HRD
  • Identification of the attributes of outstanding performance behaviors and strategies to replicate these behaviors within the organization.
    • Performance Analysis/development
    • Leading Change
  • Demonstrate leadership in the ability to develop human capital, network and form relationships to represent the strategic importance of HRD to the organization.
    • Foundations of HRD
    • Talent  Development
    • Group Dynamics and Facilitation Skills
    •  HRD for Global Organizations
  • Understand the theoretical foundations and their related practices in the core areas of the program and within their chosen concentration of organizational development, training and development or global HRD.
    • See Specialization Outcomes

 

Specialization Outcomes:

  1. Students who select and study in Workplace Learning and Instruction Concentration will be able to:

    Demonstrate knowledge of the theories of learning, the development of learning and instruction and selection of the appropriate learning management systems in the design of training.
    • Demonstrate knowledge of adult learning, career development and training development theories in the design of organizational training.
      • Theories of Learning
    • Identification of knowledge and skill requirements for an organization employment positions.
      • Instructional Design
    • Demonstrate the ability to design learning utilizing behavioral objectives as a foundation of teaching and evaluation strategies. Select appropriate learning management systems to deliver and assess the effectiveness of the learning content. 
      • Instructional Design
      • Learning design and Technology
      • Learning Assessment and Evaluation

 

  1. Students who select and study specified electives will be able to:

    Apply theory and research to diagnose and evaluate the functioning of the organization. This includes knowledge of how organizational behavior and culture influences human capital and use this knowledge to develop innovative solutions for intervention strategies required to help the organization develop their human capital.
    • Ability to explain how HRD is scientifically-applied discipline with theory and applied research methods related to action, diagnostics and evaluation.
      • Theory of OD
      • Learning and Knowledge management
    • Demonstrate the ability to develop and implement innovation in intervention strategies to assist with the management of organizations resources.
      • Theory of OD
      • Talent Development
    • Apply the unique concepts of organizational behavior and culture in the development of interventions for an organizations strategic plan.
      • Talent Development
      • Group Dynamics and Facilitation Skills
      • Global Diversity in HRD
    • Working within a variety of global cultures apply knowledge of current  global and regional trends impacting on HRD to lead the development of talent  management programs to grow and retain employees to meet the human capital needs of the organization.
      • HRD for Global Organizations
MS in Service Leadership and Innovation

Graduates of the Service leadership and Innovation MS Program will demonstrate the ability to:

  1. Exhibit a leadership capacity that fosters innovation and provides value to customers as defined by; 
    • The use of adaptive leadership in decision making, critical thinking, and service dominant logic to lead people.
    • Leading innovation across industries.
    • Use of evidence based decision making

      Courses to achieve this outcome;
       
      • Leading Innovation SERQ 740
      • Organizational Systems and Leadership in Higher Education SERQ 755
      • Assessing Service Quality SERQ 732
      • Leading NFP    SERQ 775
      • Service Analytics SERQ 723
      • Data Mining in Service Sector SERQ 735
         
  1. Apply systematic critical thinking to problem situations to bring innovation to market

    Courses to achieve this outcome;
     
    • Service Design Fundamentals   SERQ 710 
    • Service Scenarios & Strategy Development SERQ 720
    • Critical Systems in Higher Education SERQ 751
    • Organizational Systems and Leadership in Higher Education SERQ 755
    • Service Design, Implementation SERQ 711
    • Research Methods GRCS 701
       
  1. Translate service design principles across organizations describing how innovation moves from process to market.

    Courses to achieve this outcome;
     
    • Service Design Fundamentals   SERQ 710
    • Service Design, Implementation SERQ 711
    • Leading Innovation SERQ 740
       
  2.  Design, implement differentiators to provide a measurable competitive advantage to the organization

    Courses to achieve this outcome;
     
    • Customer Centricity SERQ 722
    • Social Psychology of Service SERQ 745
    • Graduate Writing GRCS 703
       
  3. Demonstrate knowledge of and the ability to grow innovation capacity through;
    • Create an environment to foster creativity in the workplace
    • Use of critical thinking, problem solving to seize/create opportunities to provide value to customers.
    • Promote individual creativity contributing to the formation of innovative skills and competencies of individuals, groups and teams.

      Courses to achieve this outcome;
       
      • Breakthrough Thinking and Innovation SERQ 712
      • Design thinking and Creativity SERQ 715
      • Leading Innovation SERQ 740
      • Service Analytics SERQ 723
      • Service Scenarios & Strategy Development SERQ 720
      • Service Design Fundamentals   SERQ 710
         

Concentration in Higher Education

  1. Design systems in higher education integrating the principles of service design and creation to produce and deliver higher education.

    Courses to achieve this outcome;
     
    • Organizational Systems and Leadership in Higher Education SERQ 755
    • Critical Systems in Higher Education SERQ 751
    • Student Learning in Higher Education SERQ 750