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Current City/State: 
Cleveland, Ohio
Alum / Grad dates: 
MS '22 (service leadership and innovation)

Innovating in any industry requires the ability to strategically solve problems—and that is what Chris loves to do. He has been tackling business challenges for more than a decade by using design tools, interpreting data and observation, and developing strategies through a creative approach—all while working in concert with diverse teams. His passion for innovation and building crafted consumer experiences through collaboration continues in his role as Manager of Innovation at the Cleveland Indians.

Being a successful innovator means being able to make connections. Uncovering insights, having empathy for others’ experiences, and telling a relevant story are some of the most powerful tools that we have. Not only does Chris embrace these tools, but he also works to frame these in a way that resonates with the needs of a business.

Chris Hart

Cleveland Indians
Innovation Manager